Oracle Technology

A Single, Complete Solution

Oracle is the only provider in the industry that owns the entire on-demand technology stack - from database to user interface, including the hosting service itself. Oracle CRM On Demand customers now get the greater reliability and security of a single, complete solution. And Oracle's market-leading technology means maximized performance and the ability to scale with your business as you grow.

When your on-demand CRM solution runs on a single, complete technology stack, it's easier to manage, tune and distribute workload. Issues can be resolved faster, and downtime is significantly reduced. And the operational efficiencies mean cost goes down, which makes resources available for further investment in the solution itself.

What's more, Oracle technology brings Oracle CRM On Demand the power of grid computing - the next generation in hosting. While other on-demand providers still run their solutions using first-generation monolithic deployments, Oracle's modular on-demand grid platform prevents system-wide outages, improves performance, and helps keep costs down.

Oracle Technology

With Oracle CRM On Demand, you can rely on the industry's most secure and reliable database, Oracle Database 10g. Oracle Database 10g delivers record-breaking performance and scalability on Windows, Linux, and UNIX servers and provides fast ROI by moving from a single server to Grid Computing without changing a line of code.

Oracle's next-generation application architecture, Oracle Fusion, is planned as the incremental adoption of a powerful, flexible, service-oriented IT infrastructure without the disruptions of wholesale platform upgrades. Fusion design principles are being created to standardize the priorities and practices of your computing strategy and save you time and money. Beyond being a product road map, Oracle Fusion is Oracle's long-term commitment to providing the technologies, services, and resources that can revolutionize your business.

CRM Deployment Options

Oracle understands the importance of a flexible and highly scalable offering that can be tailored to meet your specific business requirements. That's why with Oracle, you get a choice of highly flexible CRM deployment options. Whether you choose on-premise at your site, on-premise as an Oracle managed and hosted solution, a subscription-based on-demand service offered as a multi-tenant or single-tenant solution, or a subscription-based on-demand service running at your location and managed remotely by Oracle, you can rest assured of gaining the benefits of the CRM deployment model that's right for your business processes, cost structure, and IT resources.

Learn more about Oracle CRM On Demand deployment options

Reduce Risk & Prevent Data Loss

Companies can mitigate the risk of natural disasters harming their business and satisfy regulatory compliance standards with Oracle CRM On Demand Enterprise Disaster Recovery’s real-time data synchronization. Oracle CRM On Demand Enterprise Disaster Recovery utilizes Oracle Data Guard to provide a real-time synchronization between the Oracle CRM On Demand production servers in Austin and a mirrored set of standby servers in Colorado Springs. This ensures the standby system is always current, minimizes the possibility of data loss, and allows Oracle to provide the industry’s only guaranteed Recovery Point Objective (RPO). To further reduce risk, Oracle has located both the production data center and the standby data center (Colorado Springs, CO) in locations not known for natural disasters.

Lower, Predictable Costs

With Oracle CRM On Demand, you can use projected business volumes to forecast IT costs, without incurring unexpected expenses for repairs and upgrades. And thanks to Oracle's expertise in managing products, its investment in processes and automation, and its commitment to operational excellence, you will always be able to keep your budget predictable and manageable.

Increased Focus on Business Objectives

For most organizations, IT spending averages three to five percent of revenues. The largest returns on this investment come from increased productivity, competitive advantage, and transformation of your business. By trusting Oracle to manage your CRM applications, you can focus your resources on your core competencies, and let Oracle worry about your IT infrastructure.

Peak Performance

Oracle CRM On Demand provides instant access to the latest product upgrades and enhancements. Backed by Oracle's developer community, management expertise, and state-of-the-art infrastructure, your application will always deliver peak performance. If we see an issue that affects our customers, we can proactively address it for all of our customers, preventing availability, security or performance problems before they happen.