Self-Paced CRM On Demand Training

Standard Training

With every deployment of Oracle CRM On Demand, your organization can access self-paced online tutorials and a large number of recorded Web-based classes. This training - which comes free of charge - is available whenever you need it.

User and manager tutorials
Context-specific online tutorials use text and graphics to illustrate how users and managers can perform key tasks. Accessible on every page of the application, these tutorials provide users and managers with easy-to-access, step-by-step answers to their questions.

Administrator tutorials
Designed specifically for those responsible for setting up and configuring Oracle CRM On Demand, online Administrator Tutorials provide a context-specific, step-by-step guide for quickly implementing and managing the application

Role-based Web seminars
Delivered over the Web and available within the application, these one-hour, role-based sessions build upon the training provided by online tutorials. All combine interactive presentations with demonstrations of best practices for specific people in your organization. Key roles include sales, customer service, and marketing users and managers, as well as Oracle CRM On Demand administrators.