Eventos
Oracle CRM On Demand events allow you to learn first-hand how a Customer Relationship Management (CRM) solution can help you grow your business. Attend a live event to speak with Oracle representatives and meet current customers, or sign up for a recorded iSeminar for instant access to CRM topics.
Unraveling the Hype
Irene Ng investigates the truth behind what CRM can deliver on her WebTV show - June 30, 2009. Register now to join the virtual audience!
iSeminars
CRM and the Power of Choice: One Size Does Not Fit All
Don't compromise on your CRM success! Join independent industry analyst Liz Herbert; Oracle customers; and Mike Betzer, industry veteran and Oracle executive, for a FREE, live one-hour Webcast to learn how to match your business needs to the best CRM solution-on-demand, on-premises, industry-specific, and more.
Register now to view the replay
Extend Your CRM Investment with Oracle CRM Call Center On Demand Services
- Can you quickly and flexibly add agents to your call center when your business demands it?
- Can you easily route calls to remote agents and off-site employees?
- Do you need fast results with minimal costs and hassle?
Watch this iSeminar to hear how you can enhance your Oracle CRM On Demand solution with a fast, affordable, prebuilt, Oracle CRM Call Center On Demand solution that you can deploy immediately with no integration required.
Loyalty Revisited: How to Keep Customers and Stay Competitive
Join Don Peppers, Founder, Peppers & Rogers Group, and Robert Reid, Group Vice Prosident, Oracle Corporation, as they review critical components of customer loyalty for small and medium-sized companies and identify tools and tactics that you can employ to strengthen relationships with your most profitable customers.
How Do You Get Bottom-Line Results from CRM?
Why are some companies able to double revenue, triple profits, decrease sales cycles, and double their customer base while others struggle to get any traction at all? Hear what Forrester analyst Liz Herbert recommends as critical success facctors to get CRM to impact your bottom-line.
Customers Reveal Top 10 CRM Lessons Learned
Your objective: accelerate your revenue growth and customer satisfaction without dramatically expanding your sales organization. Easy, right?
View this iSeminar and walk away with time and money saving strategies.
Customers share their "must do's" and "don'ts" on user adoption, implementation, forecasting, pipeline management, and more.
Joining Sheryl Kingstone of the Yankee Group in this CRM customer roundtable are Oracle customers, Claudia Shivo from CAPS and Ann Miller from SARCOM.
How CRM Drives Business Growth
While the goal is clear, many organizations struggle to determine how they can invest their limited resources to achieve real business results. Hear Rebecca Wettemann, from Nucleus Research, as she moderates this iSeminar roundtable on practical approaches for improving the effectiveness of your sales processes. Joining Rebecca is Peter Polus, CEO of Fiberdyne Labs and Steve Parker, Director of Sales at Leaderpromos.com.
You may also listen to an abridged, audio-only version of this iSeminar.
Audio OnDemand - MP3*
*Click link to listen to this through your PC. To download for use on any MP3 player, right click link and "save target as".
World-Class Service: No Assembly Required
Whether you're in customer service, marketing, or sales, knowing your customer drives the bottom line. One bad experience and customers can be lost to competitors. With Oracle CRM Call Center On Demand, a company of any size can provide an affordable, multichannel call center that is easy to use and can dramatically improve your customers experience with your company. Register for this iSeminar, World-Class Service: No Assembly Required, and find out how giving your agents a 360-degree view of the customer will enable you to:
- Know what a prospect is calling about before answering the phone
- Eliminate expensive premise-based equipment (ACD, IVR, CTI middleware)
- Turn a cancelled order into a new order
- Ensure your best agents are handling your most critical calls/projects
- Intelligently route calls and emails to agents in any location
- Rapidly scale to meet seasonal demands without adding hardware or software
When Contact Management Is Not Enough: Moving to Customer Relationship Management
Is customer information scattered throughout your company in different systems? Are sales reps using one system, tech support another? No real insight into which deals will close this quarter?
Listen to this recorded roundtable discussion moderated by Liz Herbert of Forrester Research as she interviews customers Chris Seidensticker, Director of Finance at ESTECH and Sheila Ryan, Inside Sales Manager for Acuity Brands about their move from systems such as ACT, Goldmine, Maximizer, Outlook, and Excel to Oracle CRM On Demand.
You may also listen to an edited, audio-only version of this iSeminar.
Audio OnDemand - MP3*
*Click link to listen to this through your PC. To download for use on any MP3 player, right click link and "save target as".
Beyond Bottom-Up Sales Forecasting
Too many organizations fail to realize, until it is too late, that they are going to miss their quarterly revenue targets. Hear what Forrester analyst Liz Herbert has to say about:
- Sales forecasting and why it’s important
- What forecasting functionality to look for when choosing an SFA/CRM solution
This Webinar also features, Oracle customer Mary Ann Willingham from TraveLeaders. Hear her first-hand account of moving from a time-consuming, inaccurate sales forecasting system to being able to accurately and easily quantify expected revenue and increase sales productivity by having greater transparency and accountability in personal performance
Proven Steps to Accelerate Sales Velocity
Don't miss your chance to hear Sheryl Kingstone from the Yankee Group discuss the biggest impact for increasing sales velocity, the "must have" elements and steps to accelerate success, followed by Peter Polus, CEO of Fiberdyne Labs. Peter gives a straightforward account of how Fiberdyne has used Oracle CRM On Demand to
- Double revenue and triple profits
- Decrease the sales cycle from two to six months to two days on some accounts
- Double its customer base from 4,000 to 8,000
- Double its sales force without creating conflict
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