Oracle CRM On Demand è la soluzione CRM gestita su host esterno più completa attualmente disponibile. I servizi di consulenza su Oracle CRM On Demand mettono a disposizione le persone, le best practice e le tecnologie necessarie per proteggere e ottimizzare questo investimento nell'intero ciclo di vita.
Da oltre 12 anni, Oracle implementa soluzioni di CRM strategiche per importanti aziende di tutto il mondo. Nessun altro fornitore di CRM si impegna a supportare i clienti per l'intero ciclo di vita della soluzione - dalla valutazione iniziale all'implementazione fino alle successive espansioni.
Per ottenere i risultati sperati non è sufficiente che l'applicazione funzioni - occorre che il suo utilizzo sia funzionale alla realizzazione della visione strategica dell'azienda. In quest'ottica, il team di consulenza su Oracle CRM On Demand rappresenta un partner ideale per ottenere risultati positivi e quantificabili in tempi brevi.
I servizi di consulenza vengono offerti in pacchetti predefiniti a prezzo fisso, per facilitare il calcolo dei costi e dei tempi di implementazione. Per chi richiede un'assistenza tecnica più complessa, i consulenti di Oracle possono fornire servizi personalizzati per qualunque tipo di esigenza.
Designed specifically for organizations that need minimal technical assistance, the two-day Oracle QuickStart package provides a dedicated expert to guide you through the steps necessary to deploy Oracle CRM On Demand. It can also help companies that need focused help, such as adding new users or taking advantage of enhanced functionality.
Our flagship service for customers of all sizes, Rapid Results is a comprehensive implementation package designed to accelerate your organization’s time to value with Oracle CRM On Demand. Our integrated team of certified consultants uses a proven methodology that focuses on achieving measurable business results, aligned with your organization’s business objectives.
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Rapid Results Data Sheet (PDF)
Rapid Setup is designed for small implementations (fewer than 50 users), with simple business requirements and limited time and resources available to spend on planning and deployment. Rapid Setup is led by experienced Oracle consultants who manage the setup of your new CRM solution from start to finish.
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Rapid Setup Data Sheet (PDF)
The Guided Implementation service package is offered to organizations that are capable of managing the implementation themselves, yet are looking for the added advantage of Oracle’s professional guidance and proven methodology. Your project team will work closely with a certified Oracle expert, who guides you and keeps your deployment on track.
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Guided Implementation Data Sheet (PDF)
Oracle CRM On Demand offers custom consulting services for large businesses and enterprise level organizations with more complex business or technical needs, including integration or advanced business services. In a typical custom engagement, expert consultants from Oracle meet with your organization to understand your business requirements and then develop a service proposal tailored to your specific needs.
Oracle Professional Services offers a variety of services to help Oracle CRM On Demand customers achieve fast results. For detailed information, contracting, and pricing, please contact crmondemandconsulting_ww@oracle.com.