Oracle CRM On Demand
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Oracle CRM On Demand Data Import Workshop

Sales and service data, such as account and contact information, is the backbone of your organization. Your business depends on the data being complete and accurate. The Oracle CRM On Demand Data Import Workshop teaches your key personnel how to ensure that your data imports are successful, both during the implementation of Oracle CRM On Demand and on an ongoing basis.

To ensure successful data importing, administrators need to understand the requirements, sequence, and errors that can occur when importing without the proper preparation. This course leads students through the entire importation process, in detail-preparing and consolidating files, cleansing data, handling duplicate records, comparing data against the application requirements, using the Import Assistant, fixing errors shown in the log files, and re-importing. It also provides tips for cleansing data in a spreadsheet application.

Through a series of labs, students will prepare files and import different record types, gaining the necessary experience to minimize rework when they import data at their own company. The labs reinforce the best practices presented in the course, developing students’ new skills in a safe environment with instructor support.

Key topics include:

  • Identify and Consolidate Source Data
  • Prepare Source Data
  • Understand Import Requirements
  • Use the Import Assistant
  • Troubleshoot Errors


Course audience
This course is appropriate for application administrators, implementation team members, business analysts, consultants, or other individuals responsible for importing data into Siebel CRM On Demand.

Training delivery
This course is currently offered via Live Web Class (online) through Oracle University in North America. For other regions, it is offered through either Live Web Class (online) or Instructor-Led Training (traditional classroom).

Schedule and registration
Classes are scheduled regularly. Register today.

North America Live Web Class Schedule (GMT+8)
(To view class schedules in other regions, click the North America Live Web Class Schedule link, and then select a different country from the “Select a County” drop down menu at the top of the page.)

For more information
To speak with an Oracle University Representative, call 1.800.529.0165.

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How It Works
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