Oracle CRM On Demand
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Train-the-Trainer on Oracle CRM On Demand

Live classroom experience empowers your company's instructors to deliver effective Oracle CRM On Demand training. The Train-the-Trainer package emphasizes curriculum and content development, along with delivery and review skills. Company instructors learn to train through practice teaching sessions that prepare them for real world situations.

Training designed to support your need

In preparation for the Train-the-Trainer event an Oracle University Instructor works with your organization to understand your business and its Oracle CRM On Demand solution. This initial session provides the foundation for a custom curriculum for your organization.

Key Train-the-Trainer deliverables include:

  • Instructor Guide-provides trainers with business process information and instructions on when and where to perform demonstrations in the application.
  • Student Guide-serves as a resource for end users when they require assistance.
  • Lab Exercises-allow participants to reinforce what they learn in lectures and demonstrations.
  • Quick Reference Card-provides a snapshot of the most important steps an end user needs to know.

In-Depth Training

The Train-the-Trainer program is delivered on-site over two days. During the first day, the Oracle University Instructor walks trainers through the curriculum and demonstrates how to deliver end user training.

On the second day, each participants independently studies an assigned module, and then conducts a practice teaching session. This valuable exercise provides your trainers the opportunity to practice delivering Oracle CRM On Demand training in a relaxed, professional environment.

As a follow-up, your Oracle University Instructor will also schedule a virtual conference with your training team to answer questions, provide support, and assess readiness for end user training.

For More Information

To speak with an On Demand Training Representative, call +1.866.906.7878 or email crmondemandconsulting_ww@oracle.com.

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