Oracle CRM On Demand Training

With no hardware or software to install, Oracle CRM On Demand allows you to rapidly deploy CRM across your organization. For even faster time-to-value and higher user adoption, your company must ensure that its users and administrators are thoroughly and professionally trained.

Take advantage of a broad range of training options for Oracle CRM On Demand, including custom training tailored to your company's unique situation.

Standard Training

With every deployment of Oracle CRM On Demand, your organization can access a large library of Web-based courses, conveniently located in the Training and Support Center. This training-included at no extra charge-is available whenever you need it directly from the application. Our role-based courses walk you through key processes and tasks to help your organization achieve better business results. Through presentations and demonstrations, these courses provide step-by-step instructions and illustrate best practices to help you get started right away.

Public Training

Offered either in a physical or virtual classroom, instructor-led public training classes provide a concise, highly interactive training experience. Because business users learn best by doing, the courses are packed with demonstrations and hands – on exercises that reflect real – life scenarios. What's more, you have access to an experienced product expert, who can provide answers to all of your questions.

• Oracle CRM On Demand Administration Essentials
• Oracle CRM On Demand Advanced Analytics Workshop
• Oracle CRM On Demand Data Import Workshop

Custom Training

Intended for companies that want to get the most out of their Oracle CRM On Demand subscriptions, Custom Training provides users and managers with tailored services aligned to specific corporate goals, terminology, and business processes. The Oracle CRM On Demand training team works with your subject matter experts to understand and document your organization's requirements and deliver training tailored to your needs.

Custom Training services are available in a live classroom or over the Web. They also feature skilled instructors who can share in depth knowledge of Oracle CRM On Demand capabilities to support of your business objectives.

• Web Training
• On-Site Training
• Train-the-Trainer