SBTI Selects Siebel CRM On Demand Over Salesforce.com

Premier Six Sigma Consulting Services Firm Chooses Hosted CRM Technology Leader to Improve Sales and Marketing Processes

SAN MATEO, Calif. - May 24, 2005 - Oracle Corporation (NASDAQ: SEBL), the leading provider of customer-facing solutions, today announced that SBTI, a premier consulting services firm, chose Siebel CRM On Demand over Salesforce.com for its hosted solution. Siebel CRM On Demand allowed SBTI to improve and centralize communication with its customers and improve overall management and tracking of marketing program ROI.

SBTI delivers Performance Excellence, Six Sigma, Lean Enterprise and Business Process Improvement. As one of the original three Six Sigma deployment firms, SBTI provides the core competencies, knowledge transfer, and solutions needed to transform today's businesses in an ever-changing, competitive global market.

"Our business had grown to a point where we really needed to centralize and better manage our communications with customers. From the initial contact to closed customer, we wanted to identify the referral or program source and communicate more effectively," said Tobin Behling, Marketing Manager, SBTI, Inc. "Siebel CRM On Demand provides us with the real-time analytics, customized reporting, and campaign managment we need to help transform our customers' business."

In addition to quick deployment, limited up front investment, reliability and imminent scalability, SBTI went with Siebel CRM On Demand because they believed that Oracle was the best long term partner. Oracle's Outlook Email Integration and robust marketing analytics will enable SBTI to measure the ROI of its marketing programs and improve lead conversion and close rates.

About Siebel CRM On Demand

Siebel CRM On Demand is a hosted CRM offering delivered over the Web and accessible from an Internet browser at a fixed price per user per month. Customers can deploy Siebel CRM On Demand quickly, easily, and affordably without any up-front IT investments. Hosted by IBM, Siebel CRM On Demand delivers complete sales, marketing, and service functionality; built-in customer analytics; virtual call center technology; embedded best practices; and world-class hosting services and support. Siebel CRM On Demand is now available for purchase. For more information, visit www.crmondemand.com.

Media Contact:
Stacey Burbach
Oracle Corporation
Tel: (480) 377-3725
Email: stacey.burbach@siebel.com

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