Singapore-based NBOGroup Selects Siebel CRM On Demand to Improve Sales Management Globally and Streamline Sales Processes Regionally

NBOGroup Switches to Siebel CRM On Demand from Salesforce.com-Analytics, Built-in Best Practices, and Ease of Use Among Key Differentiators

SAN MATEO, Calif.- December 20, 2005 - Oracle Corporation (NASDAQ: SEBL), a leading provider of customer-facing solutions, today announced that Singapore-based NBOGroup, one of the most respected leadership development, consulting and training organizations in Asia Pacific, has transitioned to Siebel CRM On Demand from Salesforce.com.

The NBOGroup has been conducting leadership development, communication, and interpersonal skills training across Asia since 1988. Each NBOGroup program is designed to fit the specific learning objectives of NBOGroup clients, which are scattered throughout the region in Hong Kong, Singapore, Thailand, and Indonesia as well as partners, which are located in 50 other countries.

The goal of the NBOGroup is to sell more training programs to prospective customers, including high level management from multinationals and SMEs situated in Singapore and around the region. Unlike with Salesforce.com, the NBOGroup can easily customize its information fields to regional needs, while leveraging best practices for lead routing, sales forecasting, pipeline visibility, sales analytics, and service request management worldwide with Siebel CRM On Demand. It can also quickly build customized reports, analytics dashboards, and a solutions knowledge base.

"Because we need to manage the information on all our current and prospective clients, Siebel CRM On Demand was the ideal solution for creating a single, comprehensive view of our customers and prospects that could be viewed across the whole organization," said Gary Nelson, Director, NBOGroup. "This powerful hosted CRM solution enables our marketing staff to manage customer relationships at every point of interaction, across the Web, email, and phone."

The NBOGroup team epitomizes the mobile workforce, requiring a CRM solution that allows sales teams to track and update their customer information while on the move. By linking Siebel CRM On Demand to the company's email system, NBOGroup can now easily update information remotely instead of coming back to the office. Additionally, the training and customer support provided by Oracle Corporation prior to implementation were instrumental in the decision to deploy Siebel CRM On Demand. Finally, the hosted model meant NBOGroup did not need to invest in any hardware and software and could quickly and easily deploy CRM to worldwide sales teams.

"Siebel CRM On Demand can be deployed rapidly, and the intuitive nature ensured that our staff had no problems understanding and utilizing the solution. We had a two-hour training session and our staff was able to seamlessly transition to the Siebel CRM On Demand solution immediately," concluded Nelson.

About Siebel CRM On Demand

Siebel CRM On Demand is a hosted CRM offering delivered over the Web and accessible from an Internet browser at a fixed price per user per month. Customers can deploy Siebel CRM On Demand quickly, easily, and affordably without any up-front IT investments. Hosted by IBM, Siebel CRM On Demand delivers complete sales, marketing, and service functionality; built-in customer analytics; virtual call center technology; embedded best practices; and world-class hosting services and support. Siebel CRM On Demand is now available for purchase. For more information, visit www.crmondemand.com.

Media Contact:
Shabana Khan
Oracle Corporation
650-477-1180
Email: shabana.khan@siebel.com

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