Professional Employer Organization Gets Integrated Sales Forecasting, Analytics, Outlook Integration and Avoids Add-on Costs with Siebel CRM On Demand
SAN MATEO, Calif. - May 31, 2005 - Oracle Corporation (NASDAQ: SEBL), the leading provider of customer-facing solutions, today announced Odyssey OneSource, one of the nation's oldest and largest privately held professional employer organizations, chose Siebel CRM On Demand over Salesforce.com. Siebel CRM On Demand allows Odyssey OneSource to move from Call Management to true sales force automation empowering sales management and other executives with accurate, real-time pipeline forecasting data. And, with the ability to track partner referrals, Odyssey OneSource can now better leverage its partner relationships.
Odyssey OneSource helps businesses with as few as five to as many as 500 employees fulfill their employer responsibilities and manage the liabilities associated with employment. This gives employers the opportunity to focus on revenue producing activities while providing employees with access to Fortune 500-caliber employee benefits, payroll and human resource services.
"We needed to move from Call Management to true sales force automation and provide our sales management and other executives accurate, real-time pipeline forecasting data," said Britt Wirt, National Sales Manager, Odyssey OneSource. "Siebel CRM On Demand offers an intuitive, user-friendly interface that's easy to customize and allows us the flexibility to configure the system to match our sales processes. Salesforce.com offered many third-party components that were bolted on at an extra cost. With Siebel CRM On Demand, we found nearly 100 percent of what we need including Outlook integration for managing customer communications and the ability to create the key reports required to run our business."
Siebel CRM On Demand has allowed Odyssey OneSource to customize the product to match and improve its processes. This includes the ability to change territories, protect leads and improve deal closure ratios, while better leveraging strategic alliances. More importantly, Odyssey OneSource was able to improve its communication and visibilty with upper management to better align sales activities and available resources. Since Siebel CRM On Demand is a hosted solution, Odyssey OneSource sales representatives can spend more time selling and less time compiling manual reports.
Media Contact:
Stacey Burbach
Oracle Corporation
Tel: (480) 377-3725
Email:
stacey.burbach@siebel.com
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